Groundswell: Winning in a World Transformed by Social Technologies. This book is a great primer for social media. If your new to social media this book is for you.
However if you have been working with blogs and wikis for more than five years this book is a bit too elementary but a great quick read nevertheless.
The Groundswell is the powerful movement of our networked society. Basically the book breaks the “groundswell” into gaining insights from what social networks say about your company, your products and the people representing your company.
Blogs help talk to your communities, and buzz helps energize the groundswell and the new ability to utilize “customers” as collaborative team members.
In the end its about person to person relationships.
Tags: Groundswell, Social Technologies, economy, networking, buzz, education, values, reading, trends