Category: Artificial Intelligence

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Artificial Intelligence Education Reading

Latest Read: Superhuman Innovation

Superhuman Innovation: Transforming Business with Artificial Intelligence by Chris Duffey.

Superhuman Innovation: Transforming Business with Artificial Intelligence by Chris Duffey

Chris is Adobe’s creative director. He previously worked for healthcare communications network Sudler & Hennessey.

I found this book a bit of a challenge after learning it was a recommended technology book from CES 2020. However digesting via audiobook provided a twist as the book is actually an ‘interview’ with an AI Chatbot. So, my immediate reaction was “what is the hallucination rate” and how will mislead the reader? The reader would expect an Adobe employee to provide striking visualizations and Chris does not disappoint.

The opening chapters simply trace the historical development of AI and the impact to business. The focus of this book is for business to adopt AI. There was also a marketing driven SUPER framework introduced that I have never found anywhere else in my readings. This is introduced as an invention of his book title. This is a push to establish SUPER: Speed (facilitating work processes), Understanding (revealing and mastering deep insights), Performance (customization of delivery to customers), Experimentation (the iterative process of reinvention and feedback) and Results (tangible, measurable and optimizable results).

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Artificial Intelligence Blockchain Education Innovation Reading Technology

Latest Read: Customer Data and Privacy

Customer Data and Privacy: The Insights You Need from Harvard Business Review. HBR is providing a good series of article addressing how your data is collected and the impact upon your privacy.

Customer Data and Privacy: The Insights You Need from Harvard Business Review by Harvard Business Review, Timothy Morey, Andrew Burt, Christine Moorman, Thomas C. Redman

For some, this may be rather jarring. Nevertheless, how did Facebook generate $116 Billion in revenue in 2022? Accordingly the sale of ads on Facebook is…. you. Yes, in fact you are what Facebook is selling.

It would also be fair to understand the role of Machine Learning coupled with Data Science that created this revenue stream. Facebook is collecting every ‘Like’ you make, every photo uploaded is scanned with facial recognition and every article posted is data mined.

Add this all up and Facebook is literally sitting on overwhelmingly vast amounts of user data. To their credit, Facebook has become the champion of mining profits from all the data they have about you.

Yet are these companies also building trust with you? They know everything about you, and when combined with ‘free’ apps, the tracking continues. We are aware of Europe’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Yet for everyone not living in California, there is a real lack of regulation. This allows companies to remain in control of you.

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Artificial Intelligence Education Innovation Reading

Latest Read: Everyday Chaos

Everyday Chaos: Technology, Complexity, and How We’re Thriving in a New World of Possibility by David Weinberger.

Everyday Chaos: Technology, Complexity, and How We’re Thriving in a New World of Possibility by David Weinberger

David holds a PhD in Philosophy from the University of Toronto. He is widely published including Wired, Scientific American, Harvard Business Review, The Atlantic, and The Chronicle of Higher Education.

He is Co-Director of Harvard Library’s Innovation Lab; Writer-in-residence at a Google AI lab; Senior researcher at Harvard’s Berkman Klein Center for Internet & Society; Fellow at Harvard’s Shorenstein Center on Media, Politics and Public Policy; and a Franklin Fellow at the US State Department.

David previously authored The Cluetrain Manifesto, Everything is Miscellaneous, and Too Big to Know. Having read these books, David’s writing both inspirational and spot on regarding how internet technologies are shifting the global world. My only regret is not reading this book the day it hit newsstands. And based upon his previous works, will not make that mistake moving forward.

Everyday Chaos is focusing on artificial intelligence, big data, modern science, and a very dynamic internet. Rolling into a somewhat staggering force, these technologies are certainly revealing how complex the world is today. Perhaps the most important message, we now find ourselves facing a digital transformation more unpredictable even by those who created the technologies.

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Artificial Intelligence Education Innovation Reading

Latest Read: Trustworthy AI

Trustworthy AI: A Business Guide for Navigating Trust and Ethics in AI by Beena Ammanath. Beena holds a Masters Degree in Computer Science and a Masters in Business Administration. She is Executive Director of the Global Deloitte AI Institute and leads Trustworthy AI & Technology Trust Ethics at Deloitte.

Trustworthy AI: A Business Guide for Navigating Trust and Ethics in AI by Beena Ammanath

She has served on the boards of several tech startups, nonprofits and universities. In addition, Beena has extensive global experience in AI and digital transformation, spanning across e-commerce, finance, marketing, telecom, retail, software products, services and industrial domains with companies across a variety of industries. Beena is also the Founder of non-profit, Humans For AI, an organization dedicated to increasing diversity in AI.

Prior to her joining Deloitte, she was a Board Member and Advisor to several technology startups. She has previously also worked with companies such as General Electric, Bank of America, Hewlett Packard Enterprise, Thomson Reuters, British Telecom, and more. Beena also serves on the Board of AnitaB.org, AI for Good, and the Advisory Board at Cal Poly College of Engineering. She is a contributing author to HBR’s The 2023 Year in Tech.

Beena should be praised for honestly defining AI in the opening pages of the first chapter. In addition, the deep outline of elements comprising AI is simply a great introduction to AI models and technologies. There is plenty of practical approaches shared to assist leaders in planning and obviously managing risk. AI is literally everywhere. For the general pubic their first direct engagement has been ChatGPT.

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Artificial Intelligence Education Innovation Reading

Latest Read: The AI Dilemma

The AI Dilemma: 7 Principles for Responsible Technology by Juliette Powell and Art Kleiner.

The AI Dilemma: 7 Principles for Responsible Technology by Juliette Powell

Juliette holds a BA in Sociology from Columbia University. In 2021 Juliette joined the Faculty of New York University’s Interactive Telecommunications Program. Art Kleiner holds a MA in journalism from the University of California at Berkeley. He began his career at the Whole Earth Catalog and is a former managing director at PwC.

Juliette and Art outline seven principles certainly attempting to ensure AI supports humanity. They are describing how AI has turned into a double-edged sword. Like several books they address the promise of AI but also discuss pitfalls.

Their position is to show how AI can indeed become a very transformational tool. Yet, if not checked it can also be very damaging. So, managing AI is going to be very important right out the door. To some extent we have failed.

This is a good look at AI Risk Management. They are also exploring how to implement each principle with best practices, new developments, and a necessary approach with caution.

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