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Education Innovation Reading

Latest Read: Wait

Wait: The Art and Science of Delay by Frank Partnoy has been a wonderful read. With American culture based on “immediate everything” is there any reason to pause? Yes in fact Frank illustrates why delay means a lot to us. Are we as aware of the decision making errors we make in rapid response?

Wait: The Art and Science of Delay by Frank Partnoy

A return of serve in professional tennis is all about rapid response. With end-lines 78 feet apart a tennis player has almost 500 milliseconds to respond. Has this rapid response been ingrained into our culture? Probably, and we need to change this.

The opening two chapters of Wait address how we regard making decisions on rapid response. Frank provides valuable insights that rapid response actually robs us of wise decision making. There is a lot we can learn from the opportunity of delay. Wait refers at many points the impact of Daniel Kahneman’s book Thinking Fast and Slow, the ground breaking research with Amos Tversky.

Kahneman won the noble prize in economics for having integrated insights from psychological research into economic science, especially concerning human judgment and decision-making under uncertainty. Wait builds upon the impact of delays in decision-making.

Chapter three: “High-Frequency Trading, Fast and Slow” is the story of UNX Inc, a trading firm in California. The ability of Wall Street to trade stocks between 8 to 14 milliseconds is fascinating. Yet Frank reveals the opportunity by UNX to save a lot of money by actually slowing down their trading. Sounds odd but proves to be true. Again the insights to Thinking Fast and Slow are remarkable. High frequency trading was the subject of Michael Lewis’ amazing book Flash Boys.

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Education Innovation Reading

Latest Read: Grit

Grit: The Power of Passion and Perseverance by Angela Duckworth. I have been looking forward to reading this book. Angela’s story on researching Grit begins by studying West Point’s Beast Barracks. That would be the best location to convey grit for all of us.

Grit: The Power of Passion and Perseverance by Angela Duckworth

Her research of the national spelling bee does, in fact hold similarities to Beast. The lesson of learning your passion is indeed the key defining how you persevere over time. Swimming is a topic addressed throughout the book.

Angela’s story of Rowdy Gaines‘ love of athletics helped drive his skill in the pool. Examples of Grit lessons from swim coaches to Mark Spitz continue to inspire swimmers. When your teammates arrive by 4:00am every morning — you understand perseverance.

The idea of describing Grit versus Flow hit me (for some reason) as two approaches to playing a golf course. More than a few years ago I repeatedly played a course that hosted an annual PGA tournament.

Many weekday evenings spent at the range prepared me for a weekly test. Playing from the championship tees simulated the tournament yardage. The ‘grit’ was time at the range during the week. More often this was Monday, Wednesday and Friday while looking forward to teeing off that same Sunday.

However one Sunday I found myself changing my approach to ‘just play’ the course. Foregoing all the details approaching each shot, and moving to ‘just playing’ by feel. Angela describes this change as Flow. Many wasted efforts to perfect my swing for each shot was eliminated by simply ‘feeling’ the iron shot to be played. This turned out to be a much more relaxing round of golf. There are moments in the book that Malcolm Gladwell’s 10,000 hour rules applies to flow and the amount of time to enhance your passion.

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Design Education Innovation Reading

Latest Read: Execution

Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan. Bossidy served as Chairman and CEO of Honeywell and held executive roles at General Electric for over 30 years. Ram Charam spent 35 years working with executives at GE, Bank of America, DuPont, Novartis, EMC, 3M, and Verizon among others.

Chapter two reveals many strong points about company failures due to a lack of leadership. From Xerox, EDS, and Lucent. So many glaring mistakes top executives.

The lack of key knowledge regarding P&L or supply chain can kill. Yet those promoted into senior roles resulted in quarterly sales slumps. Bossidy shares firings began after two slumping sales quarters.

Looking back one can wonder how did they actually hold a job so valued yet be so inaccurate in leadership. Bossidy and Charan provide the insights needed.

Hiring during a pandemic? Execution can provide valuable insights to efficient execution by Baxter and Duke Energy. Bossidy took personal time to ensure executive and senior management hiring was a success. His spent time calling candidate references.

Execution also reveals HR should be honest in rethinking hiring timelines. This must include support by senior management in order to stay afloat or thrive.

To be fair, Bossidy also rewrote the executive’s rules on promoting long time managers. A company open to honest, critical analysis proved a key indicator when search was moving external.

Categories
Design Education Innovation Reading

Latest Read: To Pixar and Beyond

To Pixar and Beyond: My Unlikely Journey with Steve Jobs to Make Entertainment History by Lawrence Levy proves to be a wonderful read. Levy, the former Pixar CFO reveals significant financial challenges Pixar faced upon his arrival.

To Pixar and Beyond

Steve Jobs purchased Pixar from George Lucas for $5 million and then invested $5 million into the company. Steve brought Lawrence to Pixar in 1994. Lawrence Levy shares how Disney really put the screws to Pixar. Disney played hardball with a small company struggling and got away with it.

Lawrence shares how he and Steve took walks around their neighborhood around Palo Alto on Saturdays. He described many of the topics of their walks. This reveals much about Steve’s view of the company. Steve was growing Pixar to be a rockstar animation company.

My insights gained from To Pixar and Beyond is that Steve always saw the company holding an amazing future. There were roadblocks with Disney at times, yet Pixar was unknowingly growing into a change agent for Hollywood.

Much has been written about Steve’s control of Pixar stock. This included a negative image held among Pixar staff when he purchased the company. To be blunt, Jobs burned over $10 million of personal money to keep Pixar afloat. At the time the company really did not have a solid business revenue model for many years.

Categories
Design Education Innovation Reading

Latest Read: Scaling Up Excellence

Scaling Up Excellence: Getting to More Without Settling for Less by Stanford professors Robert Sutton and Huggy Rao. This book is a wonderful, insightful read for today’s world. Robert Sutton continues to provide deep analysis for successful leaders. Those leaders in turn generate (and sustain) ideal performers. Coronavirus is challenging business to fundamentally re-think their core business model.

scaling up excellence

Scaling Up Excellence will help organizations understand how to embrace change faster and effectively in the short term. And short term as of mid April may be forecasting this into December 2020.

Let me begin with a new twist for business projects. Conduct a pre-mortem. Organizations conduct post mortems to discover where tasks failed. Sutton’s pre-mortem can drive project goals or reveal scope creep.

The key is dividing your team into two. One team will imagine project delivery as a success specifically down to the details. The second team takes the opposite road, also in great detail. Bring your teams back together and place all points on a whiteboard. Find your hits and misses in a new way and determine if your scope is accurate enough to deliver.

Scaling Up Excellence provides great case studies and academic research. From start-ups, pharmaceuticals, airlines, retail, financial services, education, non-profits, and healthcare. All benefit from pre-mortems.