case studies Archives - Don Kasprzak

University cloud computing contracts

Did you hear about the university professor signed up for a cloud service and unknowingly left his department on the hook for two years of service beyond his grant….or the university who had more than 500,000 student records (social security, addresses and grades) hacked? Cloud computing poses special demands upon Universities who can no longer employ the same procurement process used to acquire computers and software since the 1980s.

Are you aware that today many Universities (and K12 School districts) use a popular email marketing program that sells contact information of students to vertical marketing firms who in turn re-sell them to other marketing and product companies?

Today’s aggressive marketplace and the business of cloud services has radically changed the procurement process. Many of us have a fiduciary duty to protect data of our students, research and institutions. Regardless of how students freely give away their data on Facebook, our institution will still be held responsible to protect all of our institution’s data.

My views on the impact of Cloud Computing in Higher Education have been slowly evolving. This past May I was given an incredible opportunity to further my learning by participating in an Engineering & Technology Short Course with the UCLA Extension.
Remember those “must-take classes” in college? UCLA’s Contracting for Cloud Computing Services is one on my list of those opportunities you cannot afford to ignore. My advice: Find your way to UCLA.

Again, I hope this can help as many people as possible understand the lessons taught in class. Due to the nature of the beast they are in no specific order. They are all top level concerns:

BACKGROUND
For over a generation traditional desktop PC vendors focused on features and price. Since the late 1980s schools established trust in vendor’s products to conduct business, educate students and store student data. From floppy disks to magnetic tape all data was stored locally on campus.

Today’s globalized internet marketplace is radically different when compared to the modem era of computing. The cloud computing model represents a number of fundamental shifts including Software as a Service(SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS) are well established.

And although it’s a bit ahead on the radar we should not overlook the quickly emerging SuperComputer as a Service. While there is no standard acronym, there are established vendors like SGI’s Cyclone, Amazon’s Cluster Compute, IBM’s Watson, and with forthcoming merge between PiCloud and D-Wave‘s quantum computing….more options for High Performance Computing will be available to many smaller, lean and aggressive institutions.

These new services are directly tied to the “consumerization” of technology: advanced technologies at affordable price points. As a result the new focus is around access. The shift to mobile computing via netbooks, smartphones and tablets is well underway, yet many school’s do not have a sufficient wireless infrastructure. Students, faculty and administrators are today carrying a laptop, smartphone and probably an iPad. Schools are struggling to to handle bandwidth demands of so many devices in concentrated areas around campus, from the Student Union to the ResHalls.

IMHO the tipping point with Cloud computing and digital devices is the convenience of access. Today many diverse schools have a campus community that simply demands anytime/anywhere access to data. And it’s no longer just email and web. Its BIG data from data base research to the delivery of HD media. For better (or for worse) society has become trained to demand mobile solutions that easily integrate into the app economy and their mobile lifestyles.

Latest read: Ahead of the Curve

The title of Philip Delves Broughton‘s Ahead of the Curve: Two Years at Harvard Business School was interesting enough to jump on my reading list but when I began to see his book mentioned in blogs and on twitter I pulled it from my wish list and dropped it into my cart. It was not a mistake. The opportunity to learn about the life of a Harvard MBA candidate is a pretty interesting read.

Broughton is the former Paris bureau chief for The Daily Telegraph of London. His writing was easy, flowing and pleasant. Broughton was also very human in his approach to writing about the elite training ground for the high stress world of finance, venture capital and banking.

Broughton was also able to describe those MBA alums who spoke of those demands and losing wives and children to the long hours of business. It was a bit odd to read that more than a few alums went through the divorce process four times.

Worse yet was those few who admitted their own children did not know who they were due to those demanding hours. Most wanted their MBA to provide for their family while in fact they were losing touch with them in the process…all for the glory of wealth and fame.

And yes it was interesting to hear how his class of 2006 could land $400,000 jobs, his thirteen interviews with Google were pretty demanding.

In the end he skipped his graduation on a rainy Saturday in to take his infant son to his favorite Boston spot for cannoli. At one point in my life I would have ridiculed this man for skipping his Harvard commencement. For $175,000 (minus his new BMW — see below) you better be sure I would show up come rain or snow for that moment. Today with two small children and a backdrop of a soggy event on Harvard Square I kinda understood his decision.

I was impressed with his review of their first year known as RC: required cirriculum. The demands of Harvard’s case studies was rather impressive as their main tool for teaching. And from the looks of it those case studies required round the clock research and planning. The feel of his fellow students all aiming for post Harvard success was an interesting read, especially from the foreign students. Most of his fellow students agreed they did not want to be called upon to review a case study. The demands were extremely high and Broughton described a couple of painful episodes of his participation and those by his fellow students.