Categories
Design Education Google Innovation Reading Technology

Latest Read: Work Rules

Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead by Laszlo Bock. Laszlo was the Senior Vice President of People Operations at Google.

Work Rules!

Bock’s audience is threefold: Managers, HR professionals, and Employees. For example, Bock is suggesting as managers, hire people smarter than you. Obviously, for HR teams insights on hiring, interviewing and keeping talented people should not be overlooked. Regardless of your organization’s mission or size. Above all, Laszlo’s “be a founder” sums up the type of hire every company strives to achieve, an employee who makes a meaningful impact across the organization.

Above all, I was looking to develop insights to Google’s Objectives and Key Results that impact their operations. Laszlo shares Google’s OKRs (as the general rule) must be specific, measurable, and verifiable. Surprisingly, they indeed push a high level of OKR transparency across the company.

Google OKRs are achievable, relevant, and timed. Data mining is why Google was shifting away from SMART goals. For instance, revising OKRs each quarter proves you need to run lean. Googlers certainly expect to set OKRs that far exceed their teams’ performance. Of course, with any data driven company, all project teams are focusing to aim for the moon. Even failing to achieve, they are still delivering a very good achievement.

Work Rules certainly illustrates a very deep look at the company’s evolution. Learning how they were stumbling offers key insights. For example, adopting benefits like on campus laundry services and nail salons that seems simply over the top for any legacy, old school company.

It’s enjoyable to see how a large tech company grew up so fast. Their practices in People Operations show the world how change is possible. They are stumbling from time to time. It helps to see the luster has worn off the company.

Categories
Design Education Google Innovation Reading Technology TED

Latest Read: Measure What Matters

Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs by John Doerr. It is easier to understand during a pandemic how organizations should embrace OKRs in a time of dramatic change.

Measure What Matters by John Doerr

Firstly, Measure What Matters begins with John’s story of landing an engineering internship at Intel. Andy Grove is credited by Doerr as the father of OKRs. John was able to work alongside Andy and his team. Certainly this benefitted John in his career. Above all, Grove served as Doerr’s mentor at Intel and left a lifetime impression on the delivery of goals.

Above all, this offers new views against smartgoals or annual performance reviews. Doerr also shares how Adobe, upon viewing OKRs decided to completely shut down legacy annual performance reviews. COVID is a game changer that also helps move away from year long reviews.

At first glance, I have to admit that I was somewhat dismayed to see the name of U2’s Bono on the cover. That is to say many interview of musicians go off the rails. But Bono’s contribution will surprise any reader. His ability to convey his non-profit’s OKRs is very revealing that speaks to the depth and grounding of a business plan that you may not initially attribute to a world famous rock and roll singer.

Similarly there is an inspirational story is Nuna. John shares the story of Jini Kim. Her brother, Kimong was diagnosed with severe autism. While vacationing at Disneyworld, he suffered a severe seizure. At nine years of age Jini enrolled her family into Medicaid. Jini was a product manager at Google Health. Moreover Jini helped launch Google Public Data. When Jini left Google to launch her own startup, Nuna (Korean for big sister) her application of OKRs helped her company win the bid to fix healthcare.gov in 2013.

Likewise there is simplicity to OKRs. But a foundation of solid objectives is key:

  1. Exceptional Focus
  2. High degree of alignment
  3. Uncommon degree of commitment
  4. Tracking progress
  5. Transparent goal system
Categories
Education Google Reading Smartphone Tablet Technology

Latest Read: The Cyber Effect

The Cyber Effect: A Pioneering Cyberpsychologist Explains How Human Behavior Changes Online by Mary Aiken. Her 2016 book addresses not only the dark side of the internet, but human behaviors changed as a result of a new online addiction: smartphones and tablets. A key element throughout the book addresses the addiction of adults/parents to their own devices and how this has changed basic family structures.

The Cyber Effect by Mary Aiken

Above all, do we want the internet to allow an eight year old child to purchase a bottle of vodka? Mary makes a strong argument regarding how the impact of internet access and online behavior impacts children. To this end, internet addiction begins earlier in life, around eight years of age after exposure beginning at two years of age.

The Cyber Effect also outlines without proper parental controls (consent is another issue) children often find themselves in very vulnerable online chats, group meetings and even gaming clubs. They are curious about many things in life. Google search is presenting rather shocking images and videos to young children.

There are larger issues to address. There is no version of Google Chrome for children. No chance to block search results for drugs, violence, pornography or other adult topics for children under 13.

Again, children are curious about a lot of issues and talk at school about those same subjects. However, at school CIPA guidelines restrict access to those search results above. But many children were connected to home computers during the pandemic, on weekends and over summer.

In addition, the number of children under 13 using fake IDs to gain access to Twitter and Facebook is concerning. Documented throughout the book reveals how predators lurk on social media to snare children. This is a must read book for parents of young children.

Meanwhile, Mary shares configuring a default home computer to protect children is sorely needed. The Slender Man trial in Waukesha Wisconsin is suitably discussed by Mary. 

There is no better example why parents should not permit their children to keep their computer in their bedroom behind a closed/locked door. However there is little to protect children, and others including adults are easily duped online. Large technology companies reap millions in profit from sharing personal information.

At the same time children are engaging schoolmates and surfing the internet for a variety of reasons, some positive, but many negative. This calls into question why is this permitted in the first place?

Internet content is basically created by adults for adults. This remains a problem. And yet, anyone can have a fake ID and get full access to a favorite fetish.

Overall, the social impact of online behavior as outlined is maybe the most amazing change in human society. Worse yet, there is nothing addressing accountability on the internet.

However Mary does not seem very technically savvy. Seriously, this book could do without hints on how to make a favorable dating photograph:

• Wear a dark color.
• Post a head-to-waist shot.
• Make sure the jawline has a shadow
• Don’t obstruct the eyes (no sunglasses).
• Don’t be overtly sexy.
• Smile and show your teeth.
Page 371

Above all, these suggestions undermines the impact of her work. Let the shallow end of the pool (as Mary suggests many times in the book) give pop culture advice.

Categories
Education Innovation Reading Technology

Latest Read: Range

Range: Why Generalists Triumph in a Specialized World by David Epstein. Wow, I found Range brimming with rich insights to the idea of specialization versus generalists. What an enjoyable read! Actually so good in fact, I read the book twice.

Range: How Generalists Triumph in a Specialized World by David Epstein

Range examines the popular idea that specialization may actually set back our goals and abilities. Interestingly, the hook for Range is the Introduction: Roger versus Tiger. While the Introduction is easy fodder for TV interviews, radio, and podcast sessions and with the video clips below, book promotions.

However, such a well written book does not need this Roger versus Tiger segment at all. It is easy to understand why, However I wish Epstein would have left out the Introduction. It spoils the better, more powerful stories in the following chapters.

In other words, Range brings forward a lot of data to the idea that a well rounded individual can better understand issues and make critical decision versus a specialist. Generalists as Epstein reveals will benefit an organization, team or family on average, better than a specialist. But there is so much more to consider.

Epstein challenges popular specialization books from Angela Duckworth’s Grit to Malcolm Gladwell’s Outliers (the 10,000 hour rule), among others regarding deliberate practice. Range suggests it is better (overall) to look past this and push yourself wider, rather than deeper. Surprisingly, Gladwell actually agrees with him.

Explore the World

Secondly, having a broad education permits students to explore many things, study a wide array of subjects, and most importantly learn to fail. To this end, Chapter 2: How the Wicked World was Made, addresses key research work of noted educator James Flynn. This leads to Epstein’s story about the value of the University of Chicago’s generalization degree:

Chicago has long prided itself on a core curriculum dedicated to interdisciplinary critical thinking. The two-year core, according to the university, “is intended as an introduction to the tools of inquiry used in every discipline—science, mathematics, humanities, and social sciences. The goal is not just to transfer knowledge, but to raise fundamental questions and to become familiar with the powerful ideas that shape our society.
Page 60-61

There is a logical position that students may indeed benefit from this approach to general studies at the bachelor level.

Categories
Cyberinfrastructure Education Google Network Reading Technology Vietnam War

Latest Read: Surveillance Valley

Surveillance Valley: The Secret Military History of the Internet by Yasha Levine. This book is an amazing and enlightening deep dive into the history of the US military-driven internet. Google and Facebook have become today the major players of a corporate DARPA.

Surveillance Valley

The message of Surveillance Valley is twofold: the US military has held the key, foundational role of today’s internet. After all, ARPANet, the initial ‘internet’ went into production in 1966.

The second message is the evolution of counterinsurgency from signals intelligence to Google Chrome. This will surprise many. This can be a very interesting read for our times.

At first glance this story is about Google and law enforcement surveillance within the City of Oakland. Yet, Yasha takes the reader all the way back to the Vietnam War. For instance, he lays the foundation for today’s internet to Project AGILE, an early clandestine effort to aid the French to recolonize Indochina after World War II. Likewise we did not learn from their failures.

This highly secret project launched under Truman as the Advanced Research Projects Agency (ARPA), and rebranded Defense Advanced Research Projects Agency (DARPA). Those early cyclical electronic counterinsurgency efforts in the mid-1950s failed.

In other words, the opening chapters actually provide a very detailed history lesson regarding Presidents Truman and Eisenhower. Data harvesting, aka “counterinsurgency” was flourishing in the Cold War. The impact of Sputnik and French defeats in Vietnam drove counterinsurgency efforts.