Reinventing Jobs: A 4-Step Approach for Applying Automation to Work by Ravin Jesuthasan and John Boudreau.
John Boudreau is Professor Emeritus of Management and Organization and a Senior Research Scientist with the Center for Effective Organizations at the University of Southern California. He holds a Masters and PhD from Purdue University in Industrial Administration.
Ravin is Senior Partner and Global Leader for Transformation Services at Mercer. Previously he was a Managing Director at Willis Towers Watson. He holds an MBA from Western Michigan University and is a Part-time Lecturer at Caltech’s Executive Education Program.
So, the drumbeats of AI have certainly peaked within 2023. Today ChatGPT is just 13 months old. And while the company is showing its age the impact upon society and business is now at a crossroads.
Accordingly for all the hype of Generative AI, organizations simply do not know how to deploy AI solutions. There are failed AI deployments within 2023. While much of the attention has certainly been to the lack of security and privacy within ChatGPT, the most important aspect for any organizations is confronting AI’s digital disruption including the impact upon employees.