Overcoming Bias: Building Authentic Relationships across Differences by Tiffany Jana. Tiffany holds an MBA and Doctor of Management in Organizational Leadership from University of Phoenix.
This book addresses why bias matters today and the right terms can increase your fluency. Ultimately Tiffany’s goal is to move readers away from thinking about bias to understanding how to overcome it.
To her credit, Tiffany introduces bias on the most simple of subjects: bias favors one thing over another; bias is a normal human tendency; most bias in harmless; and it is difficult to acknowledge personal bias.
Perhaps a stronger element is how Tiffany is addressing bias passing from generation to generation. And she follows up by outlining those personal hot-button triggers. We all have them and unconscious assumptions about anyone different from our family or close circles. This will influence the best of good intentions.
Tiffany is indicating we need to focus energies on identifying our own privilege and preference. By becoming aware we can make authentic connections at work and at home.