Working with AI: Real Stories of Human-Machine Collaboration by Tom Davenport and Steven Miller. Tom Davenport holds the President’s Chair in Information Technology and Management at Babson College.
Tom’s vast experience includes directing research centers at Ernst & Young, McKinsey & Company, CSC Index, and the Accenture Institute of Strategic Change. Tom holds a B.A. in sociology from Trinity University and M.A. and Ph.D. in sociology from Harvard University.
Working with AI breaks certainly down misinformation that AI will kill jobs. In fact, a series of case studies reveal how AI adoption has led to increased hiring. This is revealed by new insights and efficiencies AI tools are delivering to organizations.
Will AI remove some jobs? Yes of course, however the frenzy of AI being an apocalyptic job destroyer is lost in today’s movies and Netflix shows. To be more accurate, in 2023 more organizations are being held to account by their boards regarding the adoption of AI tools.
The book is revealing how AI alters the way organizations can change long standing workflows. This allows a reallocation of some tasks but not entire jobs. The book is a series of 29 business case studies.
Indeed the concluding chapters address a wider view of AI in the workplace including the platforms needed to succeed. This certainly makes it possible to experience real world deployments and the direct impacts AI tools have upon the organizations today.