Trustworthy AI: A Business Guide for Navigating Trust and Ethics in AI by Beena Ammanath. Beena holds a Masters Degree in Computer Science and a Masters in Business Administration. She is Executive Director of the Global Deloitte AI Institute and leads Trustworthy AI & Technology Trust Ethics at Deloitte.
She has served on the boards of several tech startups, nonprofits and universities. In addition, Beena has extensive global experience in AI and digital transformation, spanning across e-commerce, finance, marketing, telecom, retail, software products, services and industrial domains with companies across a variety of industries. Beena is also the Founder of non-profit, Humans For AI, an organization dedicated to increasing diversity in AI.
Prior to her joining Deloitte, she was a Board Member and Advisor to several technology startups. She has previously also worked with companies such as General Electric, Bank of America, Hewlett Packard Enterprise, Thomson Reuters, British Telecom, and more. Beena also serves on the Board of AnitaB.org, AI for Good, and the Advisory Board at Cal Poly College of Engineering. She is a contributing author to HBR’s The 2023 Year in Tech.
Beena should be praised for honestly defining AI in the opening pages of the first chapter. In addition, the deep outline of elements comprising AI is simply a great introduction to AI models and technologies. There is plenty of practical approaches shared to assist leaders in planning and obviously managing risk. AI is literally everywhere. For the general pubic their first direct engagement has been ChatGPT.
Learn the principals
Trustworthy AI offers a lot of sound advise to leaders who manage business risk. Lets face it, AI is everywhere. So by understanding a baseline of trustworthy AI, leaders can begin to consider the ethical use within their organization or how to deploy AI services across various markets. A solid starting point is NIST’s Trustworthy AI Framework.
So, what elements of Trustworthy AI need to be addressed by organizations? In fact, there are several including: transparency, ethics & bias, fairness, reliability, privacy, and safety. This is beyond how AI builds value. This will help organizations head off the unintended consequences of AI. In order to engage AI Beena is outlining insights regarding potential pitfalls, challenges, and stakeholder concerns. Perhaps the most significant for any organization is understanding the impact of trust within AI applications.
So, is your organization ready ?
In conclusion, Trustworthy AI delivers key elements to bringing a must need for any organization bringing AI services into their marketplace. This is a good read and recommended to organizations.