Categories
Design Education Innovation Reading

Latest Read: Upstream

Upstream: The Quest to Solve Problems Before They Happen by Dan Heath. Today Dan is a consultant to Duke University’s Corporate Education program. Along with his brother Chip, the Heath brothers have been writing impactful books for over 20 years.

Upstream: The Quest to Solve Problems Before They Happen by Dan Heath

Dan is providing great thinking to modern problems. This is even more valuable in the age we live in today regarding opioids and COVID. Perhaps the idea of instilling his lessons of ‘Preventing Problems Rather Than Reacting to Them’ is the ground floor many organizations need today.

Upstream is certainly an excellent book that talks about the value of thinking in systems and finding/fixing the root cause of problems. In fact, our world today is simply more difficult and demanding. The daily ‘grind’ often forces groups to overlook their ability to see upstream.

So, here is a book addressing how we can begin understanding a process needed to mitigate the problem versus just putting out fires. There is certainly a lot of research across this book showing how how Dan certainly understands how colleges operate.

Secondly, Dan Heath has obviously done a lot of research on this topic and has come up with the gotchas that hit many organizations.

Categories
Education Innovation Reading

Latest Read: Decisive

Decisive: How to Make Better Choices in Life and Work by Chip Heath and Dan Heath. Brothers Chip and Dan share their experiences and research insights to communicate ideas. Chip is professor of Stanford’s Graduate School of Business. Dan is a consultant to Duke University’s Corporate Education program.

Decisive: How to Make Better Choices in Life and Work by Chip Heath, Dan Heath

Hard to believe that I read Made to Stick, their first book over 15 years ago. And it has been 12 years since reading Switch, their excellent follow up book. I am considering re-reading both since they are still powerful reminders of what we can be, even today.

Decisive was wonderful reading. Chip and Dan are delivering deep insights into bias. More importantly, they tackle the long held belief that Ben Franklin’s “weigh up the pros and cons and go with the winner” actually fails our decision making repeatedly.

Chip and Dan share their approach, known as the “Four Villains of Decision Making” that is much more effective. This is accomplished by framing choices in very narrow terms.

Many simply seek information or individuals who support an existing bias. This results in short term emotions, which leads to overconfidence. This can be easily identified with confirmation bias or perhaps implicit bias.

Chip and Dan move this forward by decision making methods broken down into four Decisive sections: Widen Your Options. Reality-Test Assumptions, Attain Distance before deciding, and Prepare to be Wrong. Many will find greater insights within their four methods.

Categories
Education Innovation Reading

Latest Read: The Power of Moments

Chip and Dan Heath have written The Power of Moments: Why Certain Experiences Have Extraordinary Impact. This is a wonderful book of insights. The book has four themes: Elevation, Insight, Pride and Connection. This ‘epic’ outline is their foundation to address why moments can elevate and change your life and workplace.

The Power of Moments

I shared with colleagues that I was learning new ideas in this book. I was very pleasing to learn many of my new colleagues were also reading this book!

The opening moment is more of a reaction to an ‘accepted practice’ in high schools. In order to drive viewership to younger audiences ESPN began televising national signing day. High school athletes now declare their college football program scholarship choice on TV. Two teachers created the same for high achieving students, providing them the same stage to show off their academic accomplishments. This book delves into fascinating mysteries of experiences we can move into memorable experiences. The Power of Moments shows us how to be the author of richer experiences.

Categories
Education Globalization Innovation Reading Technology

Latest read: Made to Stick

What book would be a perfect follow up to The Tipping Point and Blink by Malcolm Gladwell? To prove timing is everything I read Dan and Chip Heath’s new release: Made to Stick: Why Some Ideas Survive and Others Die. The book’s authors acknowledge that their book complements Gladwell’s The Tipping Point by identifying “traits” necessary to make your ideas ‘sticky’ with your intended audience.
Made to StickWritten by brothers Chip and Dan Heath they share experiences and research in finding ideas that stick. Chip is professor of Stanford’s Graduate School of Business. Dan is a consultant to Duke University’s Corporate Education program.

Made to Stick provides wonderful insight to learn how powerful ideas succeed in the face of big obstacles (and people) especially in a stale environment. Take Subway’s series of commercials featuring Jared for example.

Originally passed by PR firms, Jared’s story was brought to life by the Subway store manager where Jared ate while attending Indiana University. The ad campaign was eventually created pro-bono by a firm thinking they would fail. Even Subway’s PR firm did not support this idea. Chip and Dan prove not only how wrong they were, but how powerful the idea has turned out to be for Subway.